Privacy Policy

Dwelloquence, a DBA of Ctrl Shift Home LLC ("we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Data Collection

We collect personal information that you voluntarily provide to us, including your name, email address, phone number, and the content of any messages you send us through our contact form. We use this information to respond to your inquiries, to send you the communications you have requested, and to improve our services.

SMS & Text Messaging

• Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with any third parties.
• You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further messages will be sent.
• Reply HELP to any message for assistance. You may also contact us at sales@dwelloquence.com.
• Message and data rates may apply. Message frequency varies.

Data Retention

We retain personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, and to resolve disputes. You may request deletion of your data at any time by contacting us at sales@dwelloquence.com; we will process verified deletion requests promptly.

User Rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your data. Contact sales@dwelloquence.com to exercise any of these rights.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure.